The People Behind Smile Train

Susannah Schaefer
Executive Vice Chair, President & Chief Executive Officer, Smile Train

Susannah joined Smile Train in February 2013, after serving as a member of the organization’s Board for over 10 years.

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Bill Horan
Chief Operating Officer

Bill joined Smile Train in August of 2012 and oversees Smile Train’s worldwide operational activities, including finance, administration and legal services.  He also directs Smile Train’s planned giving and foundation relations programs.

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Troy Reinhart
Senior Vice President, Development

Troy joined Smile Train in 2001 and currently serves as Senior Vice President of Development. He oversees the organization’s relationships with Smile Train’s supporters in the United States, United Kingdom, Germany and Smile Train’s Goodwill Ambassadors.

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Dr. Shell Xue
Senior Vice President & Regional Director, North Asia

Dr. Shell Xue joined Smile Train as Chief Project Officer for China in 2006 and currently serves as Senior Vice President & Regional Director for the North Asia region.

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Erin Stieber
Senior Vice President, Programs

Erin joined Smile Train in 2013 and serves as Senior Vice President, Programs. She has more than 10 years of experience working with cleft lip and palate surgical programs around the world and oversees Smile Train’s programmatic strategy and innovative initiatives in education, training and comprehensive care.

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Shari Mason
Vice President, Communications

Shari joined Smile Train’s team in November 2005 and is currently the Vice President of Communications. She is responsible for Smile Train’s brand identity and messaging and oversees the organization’s global PR initiatives, social media efforts, and content curation.

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Mamta Carroll
Vice President & Regional Director, Asia

Mamta joined Smile Train in 2006 managing the largest program area in India and is currently the Vice President & Regional Director for Asia.

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Pamela Sheeran
Vice President, Comprehensive Cleft Care

Pamela joined Smile Train in 2007 and is currently overseeing Smile Train’s global efforts to provide comprehensive cleft care to Smile Train patients. 

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Dr. Esther Nyambura Njoroge
Vice President & Regional Director, Africa

Dr. Esther Joined Smile Train in 2008 as a volunteer and has worked her way up the ranks to Vice President and Regional Director for Africa. During her tenure, the programs have grown in number and scale, spanning 33 countries and increasing access to cleft care in the poorest of poor communities.

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Elyse Taub
Vice President, Marketing

Elyse joined Smile Train's team in May 2011 and currently serves as Vice President, Marketing overseeing marketing strategy and implementation, for both offline and digital initiatives, and the organization's database systems across global markets including the United States, United Kingdom and Germany.

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Beatriz Gonzalez
Vice President, Finance

Beatriz joined Smile Train in 2011 and currently serves as Vice President, Finance. She manages the organization’s Finance and Accounting department and works closely with the Fundraising and Grant Management departments.

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Shannon Lambert
Vice President & Regional Director, Americas & Europe

Shannon joined Smile Train in 2013 and currently serves as the Vice President & Regional Director, Americas & Europe, overseeing the organization’s work in Latin America, as well as programs in Europe and the United States.

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Adina Lescher
Senior Director, Community Fundraising

Adina joined Smile Train in 2008 and is currently overseeing the organization’s efforts to empower community groups throughout the U.S. to raise both funds and awareness for Smile Train’s programs.

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Priya Desai
Senior Director, Strategy & Evaluation

Priya joined Smile Train in 2011 and serves as Senior Director on the Strategy & Evaluation team. She has more than seven years of experience working with Smile Train’s Medical Advisory Board to expand, leverage, and promote Smile Train’s global programmatic work.

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Kevin Scally
Senior Director, Marketing Infrastructure

Kevin joined Smile Train in 2013 and currently serves as Senior Director of Marketing Infrastructure. He manages the organization's outreach through digital marketing channels, oversees web development and design, and supervises database management.

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Rich Confrey
Senior Director, Development

Rich joined Smile Train in December 2013 and is the Senior Director Development. He and his team work with individuals and family foundations in the U.S., Europe, and Latin America to assist donors in realizing their philanthropic goals.

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Masha Feiguinova
Senior Director, Corporate Partnerships

Masha joined Smile Train’s team in July 2014 and serves as Senior Director of Corporate Partnerships. Strong partnerships with corporations are essential to helping Smile Train fulfill its mission and perform one surgery every five minutes.

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The Board Of Directors

Charles B. Wang, Founder & Chairman, Smile Train

Susannah Schaefer, Executive Vice Chair, President & Chief Executive Officer, Smile Train

Robert T. Bell, Finance Chair, Charles B. Wang Community Health Center, Inc.

Michael J. Dowling, President & Chief Executive Officer, Northwell Health

Ed Goren, Founder & Chief Executive Officer, Goren Media Group

Arthur J. McCarthy, Alternate Governor, New York Islanders

Roy E. Reichbach, President & Chief Executive Officer, NeuLion, Inc.

Richard A. Ruderman, President & CEO, Krieger Ruderman & Co., LLC

The Medical Advisory Board: Commitment To Patient Safety

The World's Most Respected Cleft Medical Professionals. The Smile Train Medical Advisory Board is comprised of the best and the brightest cleft experts in the world, from maxillofacial surgeons to anesthesiologists to speech pathologists. Led by world-renowned cleft surgeon, Dr. Larry Hollier, Jr., M.D. (Professor of Plastic Surgery, Baylor College of Medicine, and Chief, Plastic Surgery Service, Texas Children’s Hospital) this board sets the standards for safety and quality for every Smile Train partner and program.

Larry Hollier Jr., MD, FACS

Professor of Plastic Surgery
Baylor College of Medicine
Texas Children’s Hospital

Ian Jackson, MD, DSc(Hon)FRCS, FACS, FRACS(Hon)

Chairman Emeritus
Emeritus Craniofacial Surgeon
Ian Jackson Craniofacial & Cleft Palate Clinic
Beaumont Health System

Shi Bing, MD

Vice President
West China Stomatology Hospital of Sichuan University

Philip Kuo-Ting Chen, MD

Director, Craniofacial Center
Taipei Medical University Hospital

Alvaro Figueroa, DDS, MS

Rush Craniofacial Center
Rush University Medical Center

Eric Hubli, MD, FACS, FAAP, FICS

Medical Director of Craniofacial & Cleft Services
Cook Children's Medical Center

Ethylin Wang Jabs, MD

Vice Chairman
Department of Genetics & Genome Sciences
Mount Sinai Medical Center

E. Heidi Jerome, MD

Associate Professor of Anesthesiology & Pediatrics
Department of Anesthesia
Columbia Presbyterian Medical Center

Randy Sherman, MD, FACS

Director, Division of Plastic Surgery
Vice Chair, Plastic Surgery in the Department of Surgery

S. Anthony Wolfe, MD

Chief of Plastic Surgery
Miami Children's Hospital

Karoon Agrawal, MD

Department of Burns, Plastic & Maxillofacial Surgery
Safdarjung Hospital & VMMC

Faye Evans, MD

Senior Associate in Perioperative Anesthesia
Boston Children’s Hospital
Assistant Professor in Anaesthesia
Harvard Medical School

Richard Hopper, MD

Division Chief for Craniofacial & Plastic Surgery; Surgical Director Craniofacial Center
Seattle Children’s Hospital
Professor in Surgery
University of Washington

UK Staff

Ian Vallance, Director, Fundraising UK

Sarah Curtis, Manager, Direct Marketing UK

Maria Dumitrescu, Manager, Development UK

Nooranna Sikder, Manager, Corporate Partnerships UK

Jonathan Roberts, Manager, Community & Events Fundraising UK

US Staff

Janet Blackwood, Senior Director, Grants Management

Justin Twardy, Director, Administration & Human Resources

Kim Strauss, Director, Donor Database

Emily Zoller, Senior Manager, Grants Management

Caitlin Roarke, Senior Manager, Community Fundraising

Ewa Rumprecht, Director, Technology Projects

Jacob Chavira, Manager, Development

Deb Silver, Senior Manager, Special Events

Taina Monsanto, Director, Finance

Amanda Flowers, Manager, Development

David Riordan, Director, Development

Sarah Castro, Director, Team EMPOWER

Justin McCarthy, Director, Development

Joel Alcala, Senior Manager, Marketing Technology

Jasmine Wang, Manager, Communications

Ellyn Harris, Director, Corporate Partnerships

Brandon Lawson, Manager, Marketing Content

Kristina Kelkenberg, Manager, Team EMPOWER

Robert Casey, Senior Associate, Back End Web Development

Nijha Diggs, Director, Public Relations

Charlotte Schallenberg, Associate, Donor Database

Emily McAuliffe, Senior Manager, Direct Marketing

Michelle Sun, Accountant

Jessica Lelling, Accountant

Michael Horowitz, Senior Manager, Digital Fundraising

Ryan Puglia, Accountant

Ewa D'Silva, Manager, Evaluation

Henry Yeager, Video Producer

Jake Tolan, Manager, Direct Marketing

Juan Mendoza, Manager, Accounting

Julie Bengis, Associate, Team EMPOWER

Karen DiBartolomeo, Manager, Finance

Jacqueline Baca, Manager, Development & Community Fundraising

Merritt Rinard, Manager, Development & Community Fundraising

Ashley Ochs, In-House Counsel

Nicole Gerberg, Manager, Development & Community Fundraising

Jennifer Hodnett, Associate, Operations

Ikiah McGowan, Manager, Community Fundraising

Hailey Melville, Associate, Front End Web Development

Eric Rosenheim-Patton, Director, Grants Management

Brianne Gallo, Manager, Corporate Partnerships

Melissa Merkel-Dallaryan, Manager, Corporate Partnership Business Development

Wendrich Montero, Graphic Designer

Krysta Mochi, Associate, Community Fundraising

Hannah Jurist-Schoen, Senior Graphic Designer

Julian Lattimore, Associate, Programs

Africa Staff

Nkeiruka Obi, Program Director, West & Central Africa

Jane Ngige, Program Director, East Africa

Victoria Awazie, Program Manager, West Africa

Sesnie Zemichael, Program Manager, East Africa

Yvonne Kavuo, Program Manager, DR Congo

Joseph Kariuki, Program Assistant, Africa

Nicole Bouba, Program Manager, CEMAC

Sibusisiwe Yona, Program Manager, Southern Africa

Becket Gbede, Program Manager, Francophone West Africa

Vidal Mahundla, Program Assistant, Southern Africa

Americas Staff

Mónica Domínguez, Area Director, Mexico, Central America, & Caribbean

Mariane Manfredini Goes, Area Director, South America

Dianne Erquiaga, Program Director, South America

Andrea Anaya, Program Manager, Mexico

Camila Ferreira, Program Assistant, Brazil

Asia Staff

Dzung T. Nguyen, Area Director, South East Asia

Kimmy Coseteng-Flaviano, Area Director, South East Asia

Deasy Larasati, Country Manager, Indonesia

Ruth Advencya Monalisa, Program Director, Indonesia

Aji Suryanto, Program Director, Indonesia

Dr. Zin Ko Aung, Program Manager, Myanmar

Renu Mehta, Area Director, Strategic Projects, South Asia

Leela Imam, Program Director, India

Anjali Katoch, Senior Director, Communications & Business Development India

Mohammad Mostafizur Rahman, Area Director, South Asia

Neeraj Bali, Director, Communications & Fundraising, India

Sheila Koyyana, Program Manager, India

Ravi Kumar, Manager, Finance, Accounts, & Administration India

Tess Fajardo, Manager, Administration, Philippines

Felix Grimares, Program Manager, Philippines

Sanjoy Kumar Chakraborty, Office Assistant, India

Randi Novianto, Manager, Fundraising & Administration Indonesia

Germany Staff

Kerstin Diegel, Director, Development Germany

North Asia Staff

Robert He, Country Director, China

Grace Ma, Senior Administrative Assistant, China

UAE Staff

Afaf Maki, Manager, Development UAE