OUR PROMISE
We promise to maximise the generous support of our donors by keeping programmes safe, sustainable, and efficient.
A FOUNDATION BUILT ON ACCOUNTABILITY
Smile Train’s #1 priority is the safety of every patient. Each medical partner is required to adhere to our established standards, protocols, and guidelines to ensure that each treatment provided is safe and of the highest quality.
Our staff monitors treatments performed, with treatment quality reviewed and assessed by expert practitioners around the world. Our Global Medical Advisory Board is comprised of many of the best and brightest medical professionals around the world, and sets the standards for safety and quality for every Smile Train partner and programme.
SAFETY & QUALITY STANDARDS
Preoperative
A detailed history and physical examination must be completed by a qualified medical professional prior to patients being scheduled for surgery. This includes an assessment of the patient’s medical history and their current medical state.
Intraoperative
Only qualified, credentialed cleft professionals are permitted to provide services to Smile Train-sponsored patients. All aspects of the treatment, everything from the staff and facility to the equipment to the medication, must meet a rigorous set of standards.
Postoperative
A cleft surgery is only considered complete after a thorough assessment has been completed, all vital signs are stable, the patient is fully awake and their pain is under control, and a full postoperative plan has been provided and explained to a parent or guardian.
TIME & RESOURCE SAVING INNOVATIONS
LOCAL MEDICAL STAFF
Instead of flying in doctors from around the world, Smile Train partners work in their own communities where they are able to fully understand the needs of patients locally and to provide ongoing cleft care.
TRAIN THE TRAINER MODEL
Our partners go on to train other medical professionals in their area on how to provide the best possible cleft care to patients.
CUTTING-EDGE TECHNOLOGY
By leveraging technology, such as our Virtual Surgery Simulator, cleft professionals from around the world can efficiently and effectively gain knowledge about the most advanced techniques.